Clients reviews about Heritage At Deer Creek - Assisted Living & Memory Care Community

Mom has been at Heritage Deer creek Assisted living for about 6 months. From the first meet and greet we felt that the management and staff have an honest concern for all the residents under their care. Heritage ensures that all needs are met. They offer and follow up with meals, laundry, showers, medication distribution, work with family doctors, offer many activities, and many daily checkups on welfare with a balance of not interfering with one’s privacy. The change from senior apartment to assisted living is a big adjustment for the resident and family. Heritage management and staff were very helpful and continue to offer their assistance in this transition. Staff is available 7x24. That’s peace of mind for family. (Maintenance actually changed a light bulb at 11:00 at night) I recommend Heritage at Deer Creek for anyone that is looking for exceptional care from Senior apartments, assisted living and memory care. ~ Cliff P

Heritage is a great facility , that truly cares about residents and staff! I have visited residents on a regular basis and clients are always clean and happy. Last year was a rough year with Covid but staff really stepped up and made a difference when families could not be there. Current leadership in the facility are working hard to make some really positive changes and I couldn’t be happier to continue visiting and see these positive changes. Highly recommend The Assisted Living and Memory Care at Deer Creek in New Berlin. ~ Cass B

I placed my mom at Heritage Deer Creek this April and have been satisfied with her care. I check in on her meals occasionally to make sure she is getting everything we are paying for, and after making some requests, I find that her meals are good. The staff is very friendly and helpful. My mom's room is clean and comfortable. I am especially happy with the people who run the activities. They make sure to ask my mom to participate and have been responsive to my suggestions. ~ Sandy K

Everyone there displays genuine caring for the work they do and the residents. My Uncle has been there 2 months and I’m very happy I found this wonderful place! ~ Sharon A

Great facility. Lori, Kirshan and Renee are an amazing team. They listen and provide follow up. The staff that provide the cares are very compassionate and great at what they do. ~ Michelle L

My Dad loves it at Deer Creek. Admission process was efficient and staff is always very helpful when I call. I live an hour away however it is worth it to know he is happy. ~ Gary B

Facility is always clean and residents seem genuinely happy 😊 Staff always acknowledge us and greet us with smiles. We are so happy and fortunate to have found Heritage at Deer Creek ! ~ Mitch L

Clean facility and flexible scheduling - would recommend for anyone looking to be a caregiver. I'm new at the building and they helped with my trainings and certifications. ~ Trina G

My mother stayed here with advanced Alzheimer's for about 2 years. Care was excellent. Would definitely recommend for patients with memory care issues. Staff and employees were very helpful. ~ G H

Great Opportunities for residents and staff. lots of entertainment and fun activities. ~ Taylor C

The staff on site was very helpful with all my questions would highly recommend ~ J T

I have been at Deer Creek for 9 years. I love my job and the residents. Great facility. ~ Nicole S

Very clean facility ~ Melanin Q

The building and staff are awesome. ~ Troy T

Reviews from our customers

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